BT Cloud Voice / Build your quote
Your business. Your team.
Your phone system.
Build a package that fits the way you work. Choose your users, calls and phones, and see every cost as you go.
All item prices exclude VAT. Totals also show VAT at 20%.
Let's start with the basics
Choose your contract length
A phone system for every role
Mix licence types to suit your team. Minimum two users; calls and handsets are added separately.
Basic
£11.06 / user / moIncludes: hunt groups, online portal, automatic call routing, call forwarding, call transfer and three-way calling. No Cisco Webex. Support Mon–Fri 8am–6pm.
Connect
£14.42 / user / moAll Basic features plus: Cisco Webex (40-minute meetings for up to 100 participants, personal meeting room, chat, file & screen sharing), voicemail to email and Call Director. Support Mon–Sat 8am–6pm.
Collaborate
£21.31 / user / moAll Connect features plus: Cisco Webex with 24-hour meeting duration, Webex AI Assistant, dial-in number for meetings, real-time transcription and closed captions. Support Mon–Sat 8am–6pm.
2 users selected
Keep your business connected
Applied to every selected user. Inclusive destinations and fair-use terms must be confirmed in your final quote. International and premium-rate calls are not included in this estimate.
Number rental and connection charges are included in the breakdown. Keeping an existing number is subject to transfer checks; do not cancel it before transfer.
Phones & optional extras
Nothing is preselected. Add only what your business needs.
Desk & cordless phones
Yealink T34W
£75.00 one-off
Entry-level Wi-Fi desk phone for everyday calling — 2.4" colour display, 4 line keys, HD voice and built-in Wi-Fi so it can sit anywhere with a power socket.
Yealink T73W
£100.00 one-off
Mid-level desk phone for general office use — 2.8" colour screen, programmable line keys, HD audio, built-in Wi-Fi 6 and Bluetooth, expandable with a key-expansion module.
Yealink T74W
£150.00 one-off
High-mid desk phone for managers and busy call handlers — larger colour screen, more programmable DSS keys, headset and PC ports, built-in Wi-Fi and Bluetooth in a slim modern design.
Yealink T87W
£200.00 one-off
Flagship executive desk phone — large colour touch screen, dozens of one-touch programmable keys, dual USB ports for headsets/expansion, HD audio, Wi-Fi and Bluetooth built in.
W73P DECT base + handset
£100.00 one-off
Cordless DECT solution (W70B base + W73H handset) — 1.8" colour screen, up to 35 hours talk / 400 hours standby, ~50m indoor / 300m outdoor range, hearing-aid compatible. One base supports up to 10 handsets.
Poly Edge E100
£75.00 one-off
Entry-level Poly desk phone — 2 line keys (up to 8 line appearances), colour display and HD audio. Ideal for shared spaces, hot desks and low call volumes.
Poly Edge E220
£100.00 one-off
Entry/mid Poly desk phone for general office use — 4 line keys (up to 16 appearances), colour display and Poly HD audio with noise reduction.
Poly Edge E350
£150.00 one-off
Mid-range Poly desk phone — 8 line keys (up to 32 appearances), colour display and HD audio. Suits users handling regular daily call traffic.
Poly Edge E450
£200.00 one-off
High-end Poly desk phone for executives and heavy call handlers — dual displays with an integrated sidecar giving 14 line keys for monitoring and one-touch transfers.
Features for your team
Call Recording — 1yr storage
£2.00 per user / month
Records inbound and outbound calls for quality and compliance. Recordings can be searched, played back and downloaded from a web portal — stored for up to 1 year.
Busy Lamp Field
£0.50 per user / month
Lights up keys on a compatible desk phone to show whether colleagues are free or on a call. Doubles as a speed dial and lets the user answer a monitored colleague's ringing phone.
CRM Integrator
£3.00 per user / month
Connects Cloud Voice to popular CRM packages — incoming calls screen-pop the caller's CRM record, plus click-to-dial and automatic call logging. Ideal for sales and service teams.
Features for your business
Auto Attendant
£8.00 per site / month
Automated answering menu — greets callers with a recorded message and routes them ('press 1 for sales…') to the right team. Supports business-hours, after-hours and holiday schedules.
Hunt Group Plus
£4.00 per site / month
Enhanced hunt groups — ring several phones simultaneously or in sequence when one number is called, with extra routing options like overflow and no-answer forwarding.
Equipment compatibility and your internet connection must be checked before ordering. Broadband and specialist installation are not included.